All orders are shipped within 48 hours Monday – Saturday 10am – 6pm. If any delay happened while providing information from customer side it will affect the shipment date. It usually takes 5-6 business/working days for the delivery of products. We try to ensure that your order reaches you in the fastest time and in good condition.
We use the following carriers to deliver our orders:
- India Post Parcel Services
- First Flight Couriers Ltd.
- The Professional Courier Services
- State Local couriers
Every new customer, that is very first time to become The Team Venus Business Advisor, he will enjoy the FREE SHIPPING for Registration Kit. From second purchase onward courier charges will be Rs.60.00 flat for all over India. If order amount Rs. 3000 and above, you will enjoy the FREE SHIPPING as per The Team Venus Shipping Policy at present. However if shipping charge is still shown in your order, then one quantity of Tuss –XQ Syrup worth Rs. 78 will be shipped in order to adjust the shipping charge.
- If a tracking is provided by the shipping carrier, we will update your order with the tracking information.
- Courier charges are not refundable.
- Additional courier charge applicable on selected Pin codes.
- The Team Venus Business Advisors are advised that if the packaging is tampered with or damaged at the time of accepting delivery of the goods, they should refuse to take delivery of the package and immediately call their respective Branch office or write an e-mail to firstname.lastname@example.org mentioning the order reference number. We shall make our best efforts to ensure that a replacement delivery is sent to the Business Advisor at the earliest.